Cookies
What are Cookies?
Cookies are widely used to make web sites work better as well as to provide information to the owners of the site, helping to deliver a personalised experience.
How does Cartridge Shop use Cookies?
Cartridge Shop uses cookies to provide a richer experience for customers. This does not involve the collection of personally identifiable information. When we do collect personally identifiable information, for example when a customer is placing an order, we are upfront about this and make it clear what we intend to do with it.
Most browsers allow some control of cookies via browser settings. To find out more, including what cookies have been set and how to manage and delete them, visit: http://www.whatarecookies.com This site is not under the control of Cartridge Shop and therefore we cannot be responsible for the content.
Cartridge Shop uses the following types of cookies:-
- Session Cookies - Cartridge Shop uses this cookie to record what products you have put in your shopping basket, without this cookie orders cannot be placed on Cartridge Shop.
- Device Cookies - Cartridge Shop uses these cookies to find the device you are browsing our site from and then send you to the most appropriate web pages for your device
- Live Chat - Cartridge Shop uses this cookie to allow out customer service team to me able to assist users during live chat communication
- Analytics Cookies - Cartridge Shop uses Google Analytics to track how many visitors it has received and where they have come from in order to check the effectiveness of advertising. This saves money from being spent on advertising that does not reach people interested in Cartridge Shop's products. Cartridge Shop can then pass those savings back to our customers in the form of lower prices.
- E-mail Cookies - If you visit Cartridge Shop via a link on one of Cartridge Shop's e-mails, Cartridge Shop sets a cookie to track what pages are visited and whether or not you place an order. We do this so that we do not send offers that are not relevant to you.
- Advertising Optimisation Cookie - Cartridge Shop use a network for the display of banner advertising on the Internet. To ensure correct operation of this advertising, the provider of this advertising may place anonymous cookies on the browsers of visitors to its websites and may send their own cookies to the visitors cookie file.
- Payment providers may also set cookies - we explain below.
No personally identifiable information is ever shared.
Cartridge Shop Cookie Audit
a) Session Cookies
| Cookie Name | Description of usage | When is the cookie activated? | Expiration |
|---|---|---|---|
| HUID | This cookie is used by our core web site system to help ensure the web site works properly. This means we can effectively deliver information and functionality to you when you browse or shop online. | At the start of your visit | Not set |
| CustomerePagesSessionID | This cookie is on our old web server platform. | At the start of your visit | Session |
b) Device Cookies
| Cookie Name | Description of usage | When is the cookie activated? | Expiration |
|---|---|---|---|
| Device | This cookie is used by our core web site system to route you to the most suitable web pages for the device you are using to browse our site. | At the start of your visit | 10 days from set/update. |
| ChosenDevice | This cookie is used by our site so that you can select whether to view our mobile or desktop site on your device. | At the start of your visit | 10 days from set/update. |
c) Live Chat Cookies
| Cookie Name | Description of usage | When is the cookie activated? | Expiration |
|---|---|---|---|
| Whoson | This cookie is required for our customer service team to be able to assist users during live chat communication. | At the start of your visit | 8 years |
d) Analytics Cookies
| Cookie Name | Description of usage | When is the cookie activated? | Expiration |
|---|---|---|---|
| __utma | This cookie stores your number of visits, the time of your first visit to Cartridge Shop, the previous visit, and the current visit. You cannot be personally identified by this cookie but it does help us to understand our customer's behaviour and improve your experience on the web site. | At the start of your visit | 2 years from set/update. |
| __utmb | This cookie is used to store approximately how long you stay on Cartridge Shop including: when your visit starts and approximately when it is you leave. You cannot be personally identified by this cookie but it does help us to understand our customer's behaviour and improve your experience on the web site. | At the start of your visit | 30 minutes from set/update. |
| __utmc | This cookies is used to store approximately how long you stay on Cartridge Shop including: when your visit starts and approximately when it is you leave. You cannot be personally identified by this cookie but it does help us to understand our customer's behaviour and improve your experience on the web site. | At the start of your visit | Session |
| __utmz | This cookie stores the type of referral you used to reach Cartridge Shop, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within the Cartridge Shop web site. The cookie is updated with each page view to Cartridge Shop. | At the start of your visit | 6 months from set/update. |
| __utmv | This cookie is used to store the Cartridge Shop server that you are visiting. | At the start of your visit | 2 years from set/update. |
e) E-mail Cookies
| Cookie Name | Description of usage | When is the cookie activated? | Expiration |
|---|---|---|---|
| mwa_a | mwa_a cookies are set when you visit after clicking on an e-mail from Cartridge Shop. These cookies allow us to check that e-mails sent are useful and whether they contain offers that you go on to buy. | At start of your visit if you visit click through from an e-mail | Ten years after first visit |
| mwa_v | mwa_a cookies are set when you visit after clicking on an e-mail from Cartridge Shop. These cookies allow us to check that e-mails sent are useful and whether they contain offers that you go on to buy. | At start of your visit if you visit click through from an e-mail | Ten years after first visit |
| mxmroi | This cookie is used to allow visits originating from an e-mail sent by Cartridge Shop to be identified. No personal information is stored in this cookie. | At start of your visit if you visit click through from an e-mail | 1 day after first visit |
| mxmsessid | This cookie is used to allow visits originating from an e-mail sent by Cartridge Shop to be identified. No personal information is stored in this cookie. | At start of your visit if you visit click through from an e-mail | Session |
| ys-username | This cookie contains the e-mail recipient if you have visited Cartridge Shop by clicking on an e-mail sent by Cartridge Shop. This is used to measure whether e-mails sent are useful to customers. No personal information is stored in this cookie. | At start of your visit if you visit click through from an e-mail | 1 week |
f) Advertising Optimisation Cookies
| Cookie Name | Description of usage | When is the cookie activated? | Expiration |
|---|---|---|---|
| CustomerReferralSource | This cookie is used to help us determine which advertising customers visit before visiting Cartridge Shop. | At the start of your visit if you visit from advertising | Session |
g) Payment Provider Cookies
| Cookie Name | Description of usage | When is the cookie activated? | Expiration |
|---|---|---|---|
| analytics | Paypal use this cookie and it is needed for you to pay via Paypal | When you visit the basket page | Session |
| Apache | Paypal use this cookie and it is needed for you to pay via Paypal | When you visit the basket page | Session |
| settings | Google use this cookie and it is needed for you to pay via Google Checkout | When you visit the basket page | 10 years from set/update |
| S | Google use this cookie and it is needed for you to pay via Google Checkout | When you visit the basket page | Session |
Cartridge Shop share tools
We offer our customers the ability to share products on social networking sites such as Facebook and Twitter. If you take the opportunity to share content in this way, the social network may send cookies to your browser. We do not control the setting of, and accept no liability in connection with, these cookies. Please look at the social network's websites for more information about what they do with cookies and how you can manage them.
Cartridge Shop on social networks.
We have a variety of pages on social networking sites such as Facebook. If you use these pages, the hosting sites may drop cookies onto your devices. We do not control the setting of, and accept no liability in connection with, these cookies. Please look at the third-party websites for more information about what they do with cookies and how you can manage them. From time to time Cartridge Shop may run competitions or other applications within Facebook or other social networking site, these applications may drop cookies onto your devices and you are advised to read the terms of the application for more.



